50% off mrsp?!?!?! csg is that sale that is going on down the road real!

I know i should have left this alone, but. Jess (jesse)"the desperate" people like you made it hard for the rest of us. You brag about how many times you made sales man of the month, the only dealership that hired you here in town was them because they were new in town. You owe money to every dealership in town, you took down payment money from people and walked away with a smile,they never saw it again. I did well in the car business with the older dealerships in town, by meeting customers needs. all that changed with greedy new dealerships. Don't talk about people like they are below you, you who have a criminal record. The sad thing is that you brag about taking down payment money and using it for illegal activity. Enough of you though, to the rest of the hostile people hating car salespeople. We are not all the boogey men, most of you think we are. We have family's to support,children who deserve the best that we can provide for their upbringing. So you should not begrudge that. Now, I agree that a 2-5% profit is good for both parties. That is the way i sold, since pretty much the get-go. I moved away but i am back, that is why the article is being commented on now. If they are afraid to take you the invoice, walk away. Have them explain it to you.

lol jes does the article offend you somehow? i wonder what will happen to the guy who did all the commercials.

Dude, it was on its way to being buried way back on page 975 of the forum postings until YOU posted on it and brought it back to the top.
Just leave it alone, and it will get lost again. Ernie, southtexas and digaltldper will post enough stuff on the DA thread to have this buried again in no time at all.

I wish you guy's at the advocate would remove this article.
thank's...........

Mark: Your posts revealed more than you thought. The content of such led to my assumption.

I hope the new business has treated you well and continues to be profitable.

LOL... HA HA HA>..... Quality gets what they deserved. I have been waiting for this moment to come and bite them. You could not imagine what i went through in that dealership. But to my great satisfaction i believe this is what they call what goes around comes around........I guess the crooks that work there starting with Mr. "Will Treat ya right" better think about moving out of town.

Mark: As an insider to the auto sales business, was it a SOT situation that closed Quality down? I had read, or heard it was an IRS situation.

jesnjen07...
Wow .. no wonder you are a salesperson.. or were a salesperson! You really are pushy.

Good luck with the job search!
By the way.. how long was Quality in business here in Victoria? If you were salesperson of the month 11 times... It sounds like that is 55% of the lifetime of the company?! Hm.. just curious!

Dang, I go out of town for a couple of days and there are 90 posts on this thread! Geez...
Well, I really don't have any big comment, but I do have a question.
While I know sales folks can be very pushy (I've bought a few cars in my time), how hard is it for you guys to "Just Say No!"?
Maybe I am misreading, in my haste, what you all are posting, but just say no. I've had a salesman ask for my driver's license. I told him no. I endured the F&I guy and the one at Killebrew is particularly feisty (Hi, Mark!), but you just say no to extended warranty, cloth protection, etc. 
Just say no.  No.  No thank you.  Nope.  Don't want it.  Thanks, but no thanks.  How hard is that?

Trust me...many times I thought about working for Quality..All you heard was how much their salespeople were making and how easy it was..But I was not going to sell my soul to the devil(prison) just to make a few extra bucks. Those who did illeagal things will get theres..and unfortuanatley some that were just fall guys will have to take the heat..That is the way it works in organized crime.

*thief...sorry for the bad typing damn little box

Really...are we all still talking about these CROOKS..I mean come one they closed because they were crooks...They lied to the banks they lied to the customers, thats all there is to it. Trac phones in the back office to verify employement...maing fake checks stubs for customers to verify income that was not there...those of you writing on here..."you know who you are"...know what I'm talking about so quit talking about your 11 salesman of the months or whatever(you need to pay back some down payment) Any half A$$ salesman could have done that lieing and cheating there way along. Quality..and i mean all of the Quailties closed because in general they were braking the law...simple as that. I dont like seeing anyone lose their job but you get what you deserve. You take chance...you break the law...you have to pay..Now for any stupid comments about not being productive or not being able to make..I happen to be doing very well in the car business and have been for quite some time without being a crook and liar and theif like you people at QUALITY.

jesnjen, as you are now unemployed, I would work on your people skills as you are now seeking new employment. Pissing off potential customers/employers here, for something that wasn't your fault, is not good for your bottom line. It is terrible your place of employment took chances & lost. It cost you & your co-workers your lively hood. I feel bad for you guys. The owners took their money & ran, ya'll are left with barely a thank you for your service. Remember Victoria is a small town & your bills are paid by the commissions you get from selling these "jackasses" cars. It would be wise to bite your tongue.

I agree, STX. Without the true "scoop" we're no better off than we were.

Similar to this economic crisis, if we don't know the reasons it happened (or in some cases simply refuse to acknowledge those reasons) we're "doomed to repeat" history.

Ernie

I suppose not, but it would be interesting to know. Perhaps a lesson for others trying the same practices.

For that matter what do the story themes of at least 3/4's of the articles in this cotten picking paper "really matter"....not much!

Would it really matter what the scoop is.

So what is the poop about the closing.....I had always heard this was a very thriving dealership....if that is true how can they not survive a couple of months of bad business?

What is the true poop.....does anyone really know?

IMO most of the bad things about car dealers are true. The last time I was in a dealership, let's just call it sm toyota in houston, I went in as a co-signer, the buyer had the car they wanted all picked out, had test drove it the week before. First the salesman ask the buyer what payments she could afford, he says oh yeah no problem, 60 month LEASE will be under that. I looked at the buyer and salesman and said, "lease?", what would a regular note cost? After he left to talk to the sales manager, he comes back about a hour later and says "oh 72 month note will cost $65 more a month" I looked at the buyer and said so you lease it for 5 years and still owe almost 50% of the total after that, or you pay more , add one more year to the note and it's paid off. The buyer agreed with me, the salesman just hung his head.lol Then sure enough I became "the buyer" not the co-signer and the buyer became the "co-signer". Luckly it all ended good, car was paid off 18 months early, but geez, we where there over 3 hours and we didn't even have to look at the car or test drive it.

I hate buying cars. That's why I drive them until the wheels fall off. LOL  I only buy American. Ford or GM. No fereign ones!  I don't care where they assemble your Mitsubishi.  Mitsubishi?  Didn't they assemble those Zero engines as well? As in Dec 7th, 1941.  Buy what you want.
I guess there are mothers who love their salesmen children. But for the most part--any kind of salesman annoys the hell out of me. I don't care what they are selling.
jesnjen07:  please, try spell check.  Sorry  about that closing.

WOW!!!! The ObSeVeR HAS AN OPIONION SOUNDS LIKE YOU NEED TO VISIT A HORSE OR JACKASS!!!RANCH..THEN YOU COULD SAVE ALOT OF MONEY..NO GAS EXPENSE,OILCANGES,OR ANY REPAIRS!!!AND NO HASSEL!

I suppose we could do the back and forth thing, Jes, but I don't see it serving any purpose unless you have pertinent facts to share.

My observation is simply that and seems, to me, fairly obvious. If Quality was indeed, as you say, the busiest dealership in town yet was closed down, it seems there's more to the story than we're hearing.

I, too, am disappointed that there are people out of work because of the closing and that several satellite businesses may also be negatively affected. That's going to affect all of us in the long term.

Ernie

To all the Quality Auto employees...
Ya'll might get a laugh out of this site, The owner started it when he was laid off. Start with the cartoons.
http://www.oddtodd.com/

Well Ernie we can go back and forth corresponding to eachother all day about who's right and who's wrong but for whatever reasons the company shut its doors, irregardless we had the highest rank of selling vehicles in this town.

The closing of a local company can never come as good news. Not just for the employees of the company, but also for the entire community. What about the dry cleaners that lost those salesmen as customers? The cleaning companies that took care of the 13 dealership showrooms? The restaurants where they bought lunches? There will be an economic impact felt throughout the community. So don't rejoice in anyone's downfall.

On another note, no one was forced to buy vehicles from Quality. If the customer thought that they were getting a bad deal then they should have walked away. Take responsibility for your choices and don't pass the buck. Of course Quality was making money off of car deals. That's the point, to make money. That's why people go to work every day, to get paid.

To Quality employees, I too have felt the impact of this closure. I wish all of you the best.

Something doesn't ring true with your claims, Jes.

Why would the most successful dealership in the county, as you claim Quality was, be forced to close its doors from lack of business.

Sorry but "that does not compute."

Ernie

Obviously, this is the buzz in Victoria and some people are really getting off on our lives changing from one day to the next.
To tstorm5, you're probably one of those guys that lost everything due to your drinking and gambling problems at these illegal local poker houses in town and now you're blaming the world and it's everyone's fault and now you've decided to make comments about everyone-you're just mad and upset at yourself;
Now to Ideasrus, here we go...you're just the same as the other guy posting your comments thinking you know everything when you really don't know anything. You want to compare prices, invoices, negotiation...I don't know if you have dealt with credit challenging folks but bottom line is they are VERY HIGH RISK! Now...it's not Quality's fault when they sat around their kitchen table and decided they weren't going to pay their bills.
Now Austin, you say your relative bought a van with no money down and everything was approved and she was riding. Now I'm the sales person who helped your relative purchase this vehicle. Now who's fault is it that she quit her job 3 days after taking delivery of this vehicle. For example, if you're the bank and I was the borrower and I quit my job 3 days later would you still give me the loan knowing I have no job to pay you back?? PROBABLY NOT! Now regarding your comment about wearing shorts...what does that possibly have anything to do with purchasing a vehicle you're just trying to find one more reason to down this business. So please let it go!!I know it's news but its in our hometown
let it go!! I understand that over 1800 hundred folks have viewed this and 68 comments have been posted its the most viewed article.
The only thing I ask is to quit putting Quality down because all of you out there either purchased a vehicle from us or know of someone who did. When we were up and running we had the most registered vehicles in Victoria County, we were outselling other dealers!

JesnJen: With your track record, you should have no problem landing at some other dealership. Times are going to be rough for a while in the car business, so maybe a change to another field might be in order as well.

Skeet-
Read my post again. It says:
"Generally the people that buy these types of vehicles are in a credit pinch becasue of a low score and are looking at the payment only, not the big picture. They usually have to buy something that is priced low enough to allow for the high interest that they are going to be stuck with due to their credit history. These dealers generally offer "second" and "third" chance finance lenders that will take the risk to loan "anyone" money if they are willing to pay very high interest. Notice that I said generally, not always."
I wasn't calling you a low life nor did I say you were taking the easy way out. I was simply explaining how the dealerships prey on the majority of customers. If that does not include you then don't take it personally. I honestly feel bad for anyone that has purchased a car from Quality Suzuki because they have left the consumer in a pinch with no repair facility and they are not going to pay a wrecker bill to tow it to Corpus, Houston, Austin or San Antonio to do warranty repairs. It is a very bad thing for anyone involved, period.

Thanks, Sammich. :-)

One does what one can, eh?

Ernie

Excellent segway there Ernie.

To all the people that have posted there comments...well what can i say those comments were expected!! I am and ex-employee of Quality Auto Group and worked there for a year and a half and made salesman of the month 11 times and we were always on top of our game and with our numbers also. We were a threat to other dealers! Heck all you would see around town were QUALITY TAGS. The innuendos you hear about shady deals well...those are managers that were envy of our GENERAL MANGER D.D. SANCHEZ. This guy is the best in the business and for all those owners this is the guy you want in your corner. Now guys like MARK KRUGER whose comments are that Quality's people were WEAK and SHADY need to take a look at himself, he is the WEAK one with NO CLASS!!!
Oh...about the chevyman4life his problem was he was not productive...come on be honest with yourself. Mr.Fielder has a big heart I've been to many breakfast meetings and he was very sincere to me. Bottom line is that it's about making a paycheck in the car business and some are starving right now, ask KRUGER!!!!!!

And now for something completely different.....

As I was sitting here perusing all these posts it occurred to me that competition not only exists between dealership A and dealership B, but also between the car sellers and car buyers. The car seller competes to make as much profit as possible on each sale while the car buyer competes for the best deal.

Obviously the more informed of the two usually comes out ahead.

Just as obviously there are some dealers who have no moral dilemma exploiting the uninformed to make an excessive profit to cover the smaller one he made from the knowledgable buyer. Is that fair?

It is a sad fact, but a fact nonetheless, that the least informed buyers are usually the ones least able to afford the dealer's egregious profits but also the ones in the least position to "haggle" since they're bargaining from a position in which they have little to haggle with; low credit scores, low incomes, etc.

Is it then fair to say the well-heeled and more informed buyer should agree to knowingly pay a higher profit margin than he could otherwise have negotiated to subsidize the dealer expecting then that said dealer won't screw the poorer uninformed guy who just needs to buy a ride to get to work?

How many dealers then would keep that expectation when the next Joe the Plumber (sorry, couldn't resist) walked through the door?

Now.... ask the same questions but replace taxes with car sales.

Sorry. I know it's off-topic but I'm just an addicted philosopher. What can I say?

Ernie

At this point I am not too concerned with who buys vehicles from where or who profits from what. I am more concerned with the ex Quality employees who are now out of income. Holiday work will be available soon..... but then what? No telling how many single income homes will be impacted by this.

I thought you could be helpful. Please let me know how to apply for this $800 delivery fee, Ive been missing out. The $600 to $800 you speak of is called holdback, it is a percentage that most dealers are going into just to make a sell. If i write a check for $20000 for a car then I own the car for $20000. If I show you my cost you will call me a lier. You seem to be the type of buyer that thinks a profit is not right, but will happily come and ask for a donation for some event or in your case maybe a golf tournament, thats ok stop by, the local dealers are very supportave.

Just wondering tstorm, what do you feel would be a fair profit on a vehicle that cost a dealer $20000. This dealer has about $185000. per month in overhead, around 30 employees, insurance, electricity, advertising , ect. And by the way he is paying interest daily on this $20000. vehicle. Your expert opinion would be greatly apreciated

First of all for all you people who make the comments about Wilkinson and them throwing keys up on roofs and locking people in rooms is just stupid. If and when things like that happened were many years ago and in a totally differnent time. If you go anywhere to purchase something whatever it may be you are go to pay a price and generally that place of business will make a profit. I dont suppose any of you work for free do you. Anyone who lives in there big fancy houses and drive there fancy cars, I'm sure make a pretty good living whether you went to school for it or what. But YOU make money doing it. That is no different than buying a car. If you educate yourself and do your research then go in somewhere that you feel comfortable and make a purchase that you are happy with then so be it. Until I can go to H-E-B and get free food or Speedy Stop and get free gas or the Mall and get free clothes then everyone needs to wake up. Everything makes the world go around. If you want to be an idiot then you will get screwed in every phase of life not just buying a car. EDUCATE yourself at whatever you are doing then spend your money.

Well I'm cheap, so they can't be making a ton off me. I just thought it odd the Honda dealership did not quibble, they took my check & we were done. The other one wanted to find me a better deal. Figured there was something in it for him. Saved me 1/4% over the same time frame, but cost me time. I guess it was worth it for him.

VBB, I am going to try this knowing full well, if I am wrong anywhere, someone else will correct my info...

One of the local auto groups in Port Lavaca offers huge savings on their vehicles, like 10-15 grand. But that discount is only good if you finance through one of their programs. Say you want to finance through your credit union, that is a different price. Then the more the dealer finances through GMAC, Ford Auto Credit, or what ever, the more the dealer benefits. Something about this seems a bit sneaky, or shady.

Additionally, I have phoned down to PL, and tried to inquire about availability and price, and they will tell you nothing on the phone. So, I moved on.

I don't know if the about is accurate, but I do know it seems Ben Keeting's dealerships are the ones I hear offering these discounts, and Lord knows he spends a ton in advertising. Must be some benefit to doing it.

Ok, can someone answer this for me? I went to buy my daughter a new car last Christmas & I went to my bank for financing. They issued me a check & the interest was a good rate. I found the car I wanted & went to finish the transaction & the finance guy told me he could get me a better rate. I told him I was happy with the rate I had & wanted to pay & go. He insisted he could do much better & pleaded for me to let him. I agreed & he came back hour or so later with 1/4% better. Why did he insist on finding me "better" financing? I would've been out of there much quicker had I used my bank check. Is he profitting from financing from certain people?

That's why my eerrrr relative quit Wilkerson in disgust , as there service manager at one time VBB

Wilkinson, LOL, yea they took care of you after you bought from them, after you fought with that man for awhile. Buying from him was a nightmare, I don't know how he stayed in business as long as he did! Taking peoples keys & refusing to return them, locking them in sales rooms, throwing chairs through windows, etc. He was a scary man, he sold good cars though.

You know I believe that if you actually like the people you are dealing with then you dont mind paying a little more than somewhere else. I would rather buy from some place local and feel good about the people im buying from and knowing that they will be there after the sale not just before. I used to always buy my vehicles from Wilkinson before the sold there dealerships and they always treated me good before I bought my car and especially after I purchased. That is the difference from one to the other if some of these dealerships would just treat me the way they did then maybe they could earn my business and stay around longer then those crooks.

YOURBESTFRIEND: You assume a lot for my best friend. If you must know, I wear down a vehicle for business about every 3-4 years. They have 150,000 to 200,000 miles on them when I sell or trade them. I purchase from the DEALER INVENTORY a vehicle that I like and have good service from.
Did I say I was UNHAPPY with any dealership that I bought from? No, Sir I did not. In fact I am very satisfied with the purchase from EACH of those stores. For the record, Caraway in Nixon, Lockhart Motor in Lockhart, Wyatt Arp in Seguin, and Chuck Brown in Schulenberg are the dealers of record.
I WAS NOT satisfied with the product preformance of the Dodge purchased in Seguin. Therefore I have returned to purchasing Fords and have been happy with each vehicle.
How would a business such as a auto dealer show loyalty to a customer? I'm loyal to my wife, my kids, my friends, my church, my sports teams, and my dog.
Any other information needed? How about more suggestions or mistaken assumptions you would like to make, MYNOSEYFREIND?

Wise words from Captain & Tenille, "you better shop around". When purchasing a car most people are looking for the best deal. When I bought my last car, I started my search on the internet, found what I was looking for & in order to see prices had to put in my personal info. The next day the internet salesguy called me. I told him what I was interested in & asked how much. He told me the price, higher than I wanted, so I told him I was paying cash, what could he do to knock down the price? Nothing, they have "no haggle pricing". I thanked him & hung up. Went to another dealerships website & their salesguy called. I told him I was paying cash, I wanted this car, how much. He gave me the exact same car for $3,000.00 less. The next day I bought my car. The 1st guy called back a week later & asked how my search was going, I told him I bought my car & he asked from where & how much. I told him & then he tells me he could've matched that price, might even have beat it. I laughed at him, asked what happened to his "no haggle price" & told him I would never, ever buy a car from his lot.
The moral to this story is....I felt comfortable with the dealership I bought my car from, the were up front & honest. They didn't try to sell me add ons I didn't need, I didn't have to fight to get what I wanted. When I went to get my car I was in & out in less than 1 hour. It was a pleasure. Would I buy from them again? Yes, if they had what I wanted at the price I felt was fair. If they didn't I would find one that would. Loyalty only goes so far when making major purchases.

tstorm--you are right, you are just like any other person--you will do whatever it takes to save a $. Good job.

BigHorn.....You seem a very loyal buyer. NOT!!!  Why don't you buy at the same dealership over and over??? Why do you have to travel to small towns to buy your next car? Are you one of those people that no matter what the dealership do for you, you are NEVER satisfied? I can't believe you would actually say that you like to buy from small town stores?!!!! Wake up.

I think Leonard Johnson exists no more. Sorry to ruin your dream. Bradford out of Alice (I think) owns the place now.
I buy a new car every 3-4 years, and have zero luck purchasing one in any "major" dealership, including even one in Victoria. I've had much better luck, and no hassle trading with small town business folks.
The last four have come from Lockhart, Schulenberg, Nixon, and Seguin.

What's really sad about all this is that apparently so many people knew what a rip off that Quality was and never said anything about it.

The man with the cowboy hat is named D.D. Sanchez and I do think that they were a shady company! My wife bought a car there and she had a trade in that they were supposed to sell for her but they put in back of the lot and let it sit there until we had to go pick it up. We had to declare bancruptcy because of that car deal.

Don't forget about Fielder Ford in Hallettsville---it's closed, too. Came through there today, and the sign said closed.

Wonder what the real deal is here?

This is kind of similar to Bennigan's closing a few years back. Staff showed up and found locked doors.

I don't know about the honesty of the people who worked for Quality, but is unfortunate that there are now about, what 60-75 folks, maybe, out of work.

With all due respect CJ..Maybe its because one of those pl guys were your friends, but I dont think you well informed. Deceptive trade practices, false advertisement, and forgery of documents are one of the many. Customers constantly going in there to only hear that that particular vehicle is sold or cant be found, or you only can get that certain discount if you finance with them. There are many specifics and too many to mention on here and pretty much besides the point. We are talking about Quality not PL. If you do things the wrong way it will all catch up with you eventually. And there are GOOD sales people at all dealerships. The problem is that there have been too many bad ones that have not left the business yet or went to Houston. Things will get better and we will all make it through this

2008 250 truck for $61K....see todays vicad paper....unbelieveable...ok tell me how to get it for $28-32k...and no $$$ down....waiting?!?!

I have been in the car business in Victoria for over 25 years. Not all salespeople are crooks, the ones that are do not make it. The local dealerships support hundred of charities, youth sports, and many other down stream business. The good local dealers deserve a shot at your business, the bad ones don't. Quality and Bill Heard both blamed their failure on the economy. Their true failure was caused by greed, a lack of morals, and dishonesty. Many more dealers in the coming months will fail for the same reasons. The good dealers--Atzenhoffer, Mac Hajek, Killabrew, Victoria nissan, Blackwood, Victory, and yes Port Lavaca should have nothing to worry about. Remember shop local first and if the deal doesn't feel right don't do it, You control the transaction.

carsalesguy77904 I have friends who work at Port Lavaca and I have purchased all of my vehicles from them as well. They ran off all of their "shady" sales people and they will continue to do so. Ben is a nice man who runs a really tight ship. Port Lavaca is one of the few dealorships that train their employees the right way. I wouldn't look for it closing anytime soon. In fact, I heard about why most of the dealorships have been closing from the employees that I know in PL. They don't deal with things like this. They go out of their way to make their customers happy. Now, I am sure that there are those out there who have bad feelings for this dealorship and that is your right. But not all car salesmen (and insurance agents, and lawyers) are shady. It is those few who are that give them all a bad name. IMO.

I relative of mine got a van from there, nothing down and everything was approved. Then 2 weeks later they told them that they had to re run the paperwork and they need to sign again, then this happened 2 more times. Then a month after they got the van, Quality called and told them "if you don't get a cosigner, you will have to turn the van in". One month later, that is ridiculous, "We will treat you right", whatever. Their sales people wore shorts, that should have been a sign for them to beware.

Suzuki Auto Center, 361-853-0796, in Corpus Christi has been doing business in Corpus Christi since 1999. They are able to perform all service and warranty work on Suzuki models still under factory warranty. Located near the Malls and other retail outlets, Suzuki Auto Center is appx. 80 miles from Victoria.
Located at 6226 SPID.
Suzuki launches the all new Equator Pick-Up truck in November, they are actually growing in the US market.

carsalesguy77904: You are Absolutely Right! I am still in car sales and I treat all of my customers with respect and I am one of the very few that still actually try and help my customers...not rip their heads off. I am very professional and I am sometimes overly nice, which in return I go the extra mile for my customers and they keep sending me referrals because I am not the stereotypical car sales consultant. I just happen to start selling cars at the wrong dealership...thank God I got out of there as soon as I could.

Come on people...Everyone in the car business knew that this was coming. All employees of other dealerships around town kept saying that they would eventually get caught and now they did. They had the shadiest managers and they hired all every salesman that had been run off from every other dealership for all their "unethical" or should I say crooked ways. Just about every employee there had some kind of record on way or another. So it was no suprise. And not all salesman are sleazy some actually do want to try and help you out and build a relationship, that way you will continue to come to them and send others to you. That is how you stay in the business a long time without being a CROOK. Thanx for nothing Quality

rg201508: Making up fake companies and jobs for customers to get them financed and then have them lie to banks to get the deal done, telling customers that they were only co-signers and in reality they were performing straw purchases, telling customers who could not trade in their vehicles because they were so upside down that we would try and sell their vehicles for them and after they drove off the lot their old vehicle was parked on the very back of the lot and they would be called in about a month to come pick it up cause we could not sell it...and the list goes on. All of these things I had to find out the hard way by working there and I admit I was naive and I was also new to selling cars, so all I did was do or say what they told me to. Is that enough reasons for you...cause I have more...trust me.

The oil change issue was just an example, but I AM concerned about ALL of the issues that we will be facing in the future. My car only has 3500 mi on it. It will soon be time for servicing. I do not have any nice words concerning the thieves and crooks, or whatever the situation was, but I do not wish for them to be jobless and be on gov. assistance and my family have to support them! Some of the Victoria salesmen had small children and I definitely don't want to see a child go hungry! Back on the topic...sorry...I'm going to TRY to contact a higher power and find out who is going to take care of these issues. I forked out the money for the warranty and a few other things and I want a refund or I want the service that was promised to me!
lovemybaby: "Generally the people that buy these types of vehicles are in a credit pinch becasue of a low score and are looking at the payment only, not the big picture. They usually have to buy something that is priced low enough to allow for the high interest that they are going to be stuck with due to their credit history."
FYI...I'm not some low life with bad credit, looking for a cheap way out! A little info about my family...We have a Toyota Corolla, a Toyota Prerunner, a 4x4 Chevy p/u, two 4x4 F250 diesels, and the Suzuki. We are not city folk and need the 4x4's, they're not SHOW and TELL vehicles!
We have two children in college and one in Jr High. They aren't eligible for grants so they have huge student loans. Their careers COULD affect you! One is in aviation. He makes sure the wings are in tact, the engines are mounted correctly, etc...the other one is in nursing. The third child is preparing for medical school also. She is hoping to become a trauma surgeon. The children pay for their auto insurance and cell phones. We tote the note for or help with their auto payments. So...cheap payments, dependable vehicles, and gas savers seem logical to us. Maybe I'm taking your statement the wrong way, or maybe you presented it the wrong way. We are not low life bums looking for an easy way out, we work our butts off to make ends meet and help educate our children!

RG201508-
I worked in the accounting department of two dealerships in North Texas. One was a GM dealer and the owner ran it by the books and if you didn't qualify for a loan, then he sent you down the road because he did not deal with anything other than "prime lenders". I also worked for one that sold KIA and that was a different story. Suzuki and Kia are usually considered "payment" cars. Generally the people that buy these types of vehicles are in a credit pinch becasue of a low score and are looking at the payment only, not the big picture. They usually have to buy something that is priced low enough to allow for the high interest that they are going to be stuck with due to their credit history. These dealers generally offer "second" and "third" chance finance lenders that will take the risk to loan "anyone" money if they are willing to pay very high interest. Notice that I said generally, not always. There are many "tricks" they use to help get the person financed even when they don't qualify, just like the "straw purchase".  The way that works is they have you bring a co-signer in and by the time it is over they are listed as the primary on the loan and the actual purchaser is listed as the co-signer or not listed on the loan at all.  My guess is that is what the other poster meant as "shady" and then again I could be way off! 

Skeet - I wouldn't be so worried about the free oil change as I would be about where I was going to take my vehicle for repairs when it breaks down while it is under warranty. There are no other Suzuki dealers around this area so get ready to drive.  I have always purchased from a General Motors Dealer because they are everywhere.  Good luck to all of you Suzuki owners! 

chevy and the observer, im not contesting your posts, but if one of you could shed more light on the dealership being a scam itd be greatly appreciated.

I used to work for Quality and boy was it every a scam. I knew they weren't going to last much longer. "What goes around, comes around!"

Observer, maybe you need to be jobless and try to survive! I pray that ALL of their employees find jobs SOON!

On the other hand, we purchased one of their vehicles, and had excellent service I might add. Now where do we go for our FREE lifetime oil changes? Yes, it's only an oil change but...it was a service that was promised to us. Who is going to take care of the small issues that their customers were promised? Just a thought.

If the Quality Auto Groups in Victoria was anything like the one in Gonzales, then good riddance to bad rubbish. The dealership in Gonzales was incredibly shady.

The Quality Chevrolet in Gonzales closed yesterday as well. Most of the employees have been there for a number of years. So sad. Here's the link for the Gonzales story. http://www.gonzalesinquirer.com/artic...

i hope the other dealerships p/u these employees asap.