Make reservation for community center online
Doug CochranThe Victoria Community Center has been a fixture in the Victoria community for more than 40 years.
There have been numerous changes to the building amenities, as well as the surrounding landscape and other structures.
The community center is changing again. Not the buildings or the landscape. We are changing the way you, our customer, can reserve facilities. We are making it easier to schedule your wedding, quinceanera or community function. You will be able to view and request the center's available dates from the comfort of your home using a computer.
Events are scheduled at the community center more than 250 days a year. There are only so many available Fridays and Saturdays for events and getting that special date has lead some people to literally camp out in front of the reservation office. Currently we employ the following reservation options, in order of priority:
1. In-person reservation
2. Phone call or message from voice mail
This system has served us well for the past 40 years; however, we need to make the jump to the technology age. Thus, we are changing the way we reserve facilities at the community center.
Our first concern, which prompted the change, was safety of our customers. Waiting all night, outside, at the community center or anywhere else is not safe. Secondly, we wanted to make it easier for people to search for available dates and request facilities. Below is the new process for reservations:
1. Online reservation beginning on the first day of the month beginning at midnight.
2. Phone calls/ voice mail messages
3. In person
Online reservations and voice- mail messages will be accepted beginning at midnight for dates requested up to 12 months in advance of your event.
Both online reservation and voice-mail are time-stamped. In the case of a conflict with the time stamps the online request will take priority.
Customers will be notified by phone on the next business day on the status of their request.
The Victoria Community Center and staff are excited about this new change and would love to host your next event.
To make an online or voicemail request starting May 1, or for additional questions about this new process, please visit us at www.victoriatx.org or give us a call at 361-485-3215.
Doug Cochran is the director of Parks and Recreation for the Victoria Parks and Recreation Department. Contact him at 361-485-3200 or firstname.lastname@example.org