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I'm in a rural area and I use a wireless device for my internet connection. It beats dial up but it's very costly!
It is a new infrastructure and it takes time to be installed and cost a lot of money for the new equipment. They want to serve everyone but at this time can not. Keep calling and requesting their services. The more that complain of no service will let them know how many households want broadband services. I live in the country and I am on a wireless plan that provides the services I need.