Victoria fire department reallocates EMS personnel
Cross-training of personnel makes it easier to send people where help is needed
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3 levels of response
Emergency service personnel are assigned to respond in either an ambulance or a fire truck for a particular shift.
Emergency service personnel may be shuffled from either a fire truck or an ambulance to operate a reserve fire truck ...
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Emergency service personnel are assigned to respond in either an ambulance or a fire truck for a particular shift.
Emergency service personnel may be shuffled from either a fire truck or an ambulance to operate a reserve fire truck or ambulance to respond to heightened need for a particular type of service.
A call-back of off-duty personnel may still be necessary if all emergency personnel are responding and more man-power is needed.
3 levels of response
The Victoria Fire Department made procedural changes for a more efficient response to emergencies last month, and so far the new system is better, the new fire chief said.
The procedural changes allow battalion chiefs to shift personnel to meet crisis situations before calling in reinforcements.
"Usually, when you're getting really busy, it's because you have a significant vehicle accident," Fire Chief Taner Drake said.
If the fire department deploys three of the four full-time ambulances to transport patients to the hospital, only one is left for the rest of the community, Drake said.
Before the changes, the fire department would respond to a high volume of ambulance or fire calls by calling in off-duty personnel to man the vehicle that is in high demand.
The call-back system created a delay between the call for service and the availability of personnel to man the vehicles.
The new system, which took effect about 48 days ago, uses the cross-training of emergency service personnel. Rather than calling in new people, responders can be shifted to the area they are needed from the vehicle they are assigned to for that shift.
For instance, someone assigned to work on a fire truck for a particular shift may be asked to work an ambulance instead. If another fire truck is needed, someone assigned to work an ambulance shift may be asked to work on the fire truck.
"Now, we can rotate personnel based on what is going on in the community," Drake said. "We are trying to create a system so that the battalion chiefs have the ability to make adjustments based on the call for service."
The new system allows Victoria fire battalion chiefs to reallocate personnel as needed to match the fluctuating need so the proper vehicle can respond as quickly as possible.
"It's worked really well. We haven't had to do any more call backs," Drake said. "It doesn't mean we are not going to have to do that from time to time, but the goal is to manage with the personnel and equipment we have available on any given shift."
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As to questions of why firefighters respond to medical emergencies: firefighters are trained to respond to medical emergencies and fire trucks are equipped to initiate medical care, but ambulances are needed for transport to medical facilities. It is an administrative decision as to who to send first and why, but ultimately, the goal is to provide the type of service needed and as quickly as possible.
August 25, 2011 at 11:53 p.m.Every time there's a story about the fire department, police department, the City of Victoria in general, the armchair quarterbacks and critics pounce all over it. It's both amusing and disgusting how many people there are who love to criticize. Being a democracy, you do have the right to speak your mind, but... nevertheless it's still disheartening to see so much pettiness.
August 21, 2011 at 8:35 p.m.Thanks Kash. That makes sense. We do have a lot of 250 to 300 lb heart attacks waiting to happen. Plus, their is always a chance of training for each respondent on each emergency call.
August 21, 2011 at 7:43 p.m.My understanding of the use of the firetruck is manpower. 1) not all patients become sick/injured in a convenient place, sometimes furniture and items must be moved in order to reach the patient, 2) people are not light, the more backs you have to lift a patient the less risk of injury for both the patient and the responders, 3) if you are in a full code emergency extra hands are great, you wouldn't want them to stop CPR in order to start an IV for emergency meds. They don't ride all in one vechicle because if the extra help is not needed then the firetruck is still available for dispatch.
August 21, 2011 at 5:51 p.m.Private ambulances don't want the "i have a cold' call because they probably won't get paid.
Sorry folks. No harm meant to VFD. For the third time I will ask the question, but in a different way. What was the change several years ago that when we had a medical call, i.e. car wreck, heart attack at home, elderly fell in home, etc.., that along with the ambulance and EMS the VFD started sending a fire engine with a couple fully bunkered up fireman? There was a procedural change. They did not start doing this because they were bored. Did it have something to do with cross training paramedics and firefighters?
August 21, 2011 at 5:37 p.m.We have had to have VFD to respond to our home and I must say in my many years on this planet I have met few folks that earned every penny we pay for their service as these fine men and women.
THANK YOU VFD!!!!!!
August 21, 2011 at 5:22 p.m.To nothing surprises me- how irrelevant to bring up janitors and bus boys... I personally do thank them however. Pay attention to whom the article is about.
August 21, 2011 at 3:33 p.m.Shouldn't they have been shifting personnel like this a long time ago?...
August 21, 2011 at 2:21 p.m.Before you all continue to bash the people that save lives here in our community think about their families that have to read your nonsense. Don't speak on an issue you know nothing about. I there is a firetruck & ambulance at the same call is specifically because they need assistance. Why is that issue to important to you? If they werent shopping to cook their own food at Heb for 24 sometimes 48 hour shift you'd be bashin them for eating out all of the time! & if you have a cold you obviously shouldn't be calling 911 and drive yourself to the ER! God forbid you ever need their services because regardless if you talked here about them online they still have to go and assist you.
August 21, 2011 at 1:50 p.m.Okay. We've had different answers on the question, why the VFD requires a fire truck and ambulance to respond to all medical calls. Can someone who knows what the VFD procedures say about this please respond.
August 21, 2011 at 1:16 p.m.Seriously....You should be thanking the fire department instead of bashing them. They work 24/7, 365 days a year protecting YOU. Before you spout off useless comments about something you have no knowledge of you should take the time to gather all of the facts on the subject. I work with these guys on a daily basis, regardless if it is a nosebleed or a major car accident they respond with no questions asked - as for being rude and cocky I have never witnessed that attitude in any of them. And yes, they do shop at HEB - since they work 24 hour shifts they do have to eat. But if you did not notice, they have the radio's with them and I have seen them on more than one occasion rush out the store without their groceries when a call comes in. So please, instead of griping and complaining about the guys and girls who serve you - thank them for the job they do ! The next life they save may be yours!
August 21, 2011 at 12:46 p.m.Firetrucks are sent to all accidents to assist in traffic control as their trucks are used to block lanes (other cities use police) so traffic can move around the accident.
Unless a serious accident why are firetrucks even dispatched?
August 21, 2011 at 12:09 p.m.By law, I don't think private ambulances can not be used as an emergency vehicle and dispached as such. Not sure but I know the plants must have a city firedepartment ambulance respond to take a injured person to the hospital.
August 21, 2011 at 12:07 p.m.Fire trucks aren't sent to all medical calls.
August 21, 2011 at 11:13 a.m.Why can't the private ambulances respond to an accident or the "i have a cold" call? I mean really. If the call is in the city limits, it takes under 10 minutes to get to a hospital ER. And the private ambulance will be a lot cheaper for the patient and the taxpayers.
And don't respond to this with a "what if" scenario.
August 21, 2011 at 7:45 a.m.What emergencys? I see all the time where a fire truck and EMS vehicles go right by another fire station on the way to some where with light flashing and sirens screeming. I have seen twice this last month where another fire station EMS pulled up behind another firestation to make a call. I hope I never need an emergency. Victoria might call in Goliad to make the call.
August 21, 2011 at 7:13 a.m.Simply, more manpower.
August 21, 2011 at 6:59 a.m.Hopefully this change works well for the VFD.
Someone please refresh my memory on why the VFD requires a fire truck and firemen to respond with the ambulance to all calls for medical attention calls.
August 21, 2011 at 5:19 a.m.