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City Corner column: City has an app for that

Aug. 21, 2011 at 3:21 a.m.


By Jennifer Sourdellia

Can I report a pothole, a traffic signal that is not working, illegal dumping or any other issue to the city from my mobile device?

Yes. The city of Victoria appreciates the community being our "eyes and ears" on the streets and for letting us know when an issue arises that needs to be resolved. One of the newest and most convenient ways to submit a request is by using your mobile device to report an issue. Simply use your mobile device and navigate to victoriatx.org/mobilecsr/request.asp. You can also access the link from the city of Victoria homepage at victoriatx.org and click on the mobile device icon located on the right portion of the page. Be sure to bookmark the page and save it in your list of favorites for easy access.

This "app" was designed specifically to fit mobile device platforms and formats. There will be a series of drop-down menus from which you can choose the type of issue you need to report, such as potholes, illegal dumping, graffiti, water line break and more.

Your request will then be submitted to a city employee and the appropriate department will be informed and assigned to resolve the issue. Requests received during normal business hours are usually acknowledged within the business day.

Requests received after hours, on weekends or holidays will be acknowledged on the next business day. If you add your email address to the request, you will receive an email confirming your submission.

Customer service requests can also be submitted through the city's homepage. Just look for the customer service request link located along the top portion of the City's website. To make a customer service request by phone, call 361-485-3109 and you will be directed to the appropriate department.

I enjoyed attending the Battle of the Badges kickball game last year. Is the city coordinating the competition again year and if so, when will it be held?

Mark your calendar for Sept. 9, when the Victoria Police Department and the Victoria Fire Department will match up for the third annual Battle of the Badges at Rosebud Stadium in Riverside Park.

You won't want to miss this competitive and exciting kickball tournament that serves as the kick-off of the city's United Way Campaign.

The opening ceremony begins at 5:30 p.m. with a tribute honoring local veterans. The kickball game will be from 6 to 7 p.m. and live music by The Rackit will immediately follow the game from 7 to 10 p.m.

All proceeds raised will benefit the Victoria County United Way. Admission is $5 per person and children 12 and under are admitted free of charge. Concessions will be available.

For more information, please contact Danielle Williams in the Parks and Recreation Department at 361-485-3200 or dwilliams@victoriatx.org

Where can I pick up extra copies of the new AT&T phone book?

The City of Victoria Convention and Visitors Bureau is proud to have partnered with AT&T to feature Bootfest on the cover of the new phone book. Copies of the new phone book are available in the Communications/Public Information office, at 700 Main Center, Suite 105. While picking up copies of the phone book, be sure and visit the CVB Office at 700 Main, Suite 101 to learn more about Bootfest, or visit bootfest.org.

Do you have a question about the City of Victoria? Please submit your questions and comments about any city department to Jennifer Sourdellia in the Communications/Public Information Office by emailing jsourdellia@victoriatx.org or mail to P.O. Box 1758, Victoria, TX 77902.

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