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It's important that a company is reliable, and the BBB helps ensure that. When their products do not live up to your standards it can be frustrating. Sometimes I need a place to get my anger out and tell other people about my issues; to vent. Then I found a site that not only lets me vent, but allows other people to see it and come up with funny paybacks. The responses are so funny! Check it out here: http://www.VentMe.com