H-E-B recalls 25 store-brand products
July 28, 2011 at 7:28 a.m.
Updated July 29, 2011 at 7:29 a.m.
H-E-B recalls store-brand dairy product
Shoppers react to the H-E-B precautionary recall of 25 different store-brand dairy products.
For more information, contact H-E-B Customer Relations at 210-938-8357 or 1-800-432-3113.
To see a list of recalled products, click on the PDFs online with this story.
When Roby Geistman, 25, of Victoria went shopping at the North Navarro Street H-E-B on Thursday afternoon, she saw empty shelves in the dairy section, and signs that some of the H-E-B brand products had been recalled.
H-E-B issued a precautionary recall for 8-, 16-, 24- and 32-ounce sizes of H-E-B brand cottage cheese, dips, yogurt and sour cream sold between June 18 and July 27.
The products are being recalled as a precautionary measure because of possible "foreign material" in them, according to a H-E-B press release. Spokeswomen from H-E-B refused to elaborate on what materials were found or how they were alerted to the possible defect.
"H-E-B is committed to the highest standards of food safety for our customers," said Winell Herron, H-E-B Group Vice President of Public Affairs and Diversity.
The H-E-B news release said no reports of injuries have been received, but concerned customers can return recalled products purchased between June 18 and July 27 to any H-E-B, Central Market, Mi Tienda or Joe V's for a full refund.
But not all local residents feel they have been properly informed of the recall or the reasons for recalling the products.
"They should have their greeter at the door letting people know," said Hunter Leita, 23, of Victoria.
At the H-E-B on North Navarro Street, a sign informs customers that the product has been recalled for precautionary measures.
The H-E-B on Rio Grande Street has empty display shelves where the H-E-B brand dairy was displayed, but there was no sign. At the business center in the front of the H-E-B on Rio Grande Street, there were recall signs for several products, but there was no sign posted for the dairy recall.
Neither H-E-B had visible material informing customers about the return policy for the recalled products.
Other residents are concerned about the potential health implications.
"I want to know the risks associated with the 'foreign materials,'" said Jessica Lyles, 25, of Victoria. Others said they wanted to know what the foreign materials were.
Adriana Villarreal, 35, of Victoria purchased non-recalled diary products at the H-E-B on Rio Grande Street around 10 a.m. Thursday morning.
"No one said anything," Villarreal said. "Someone should have mentioned it."
Villarreal buys H-E-B brand dairy products on a regular basis, but she said the lack of information concerning the recall concerns her.
"I'm not going to feel comfortable going back and buying dairy there for a while."