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Best Department Store: Dillard's

By Victoria Advocate
March 29, 2011 at 3:05 p.m.
Updated March 28, 2011 at 10:29 p.m.


Best Department Store: Dillard's

Dillard's strives to give customers personal service and sales manager Dee Espinoza said. She thinks this is why people voted Dillard's the best department store in the Crossroads area.

"We value great customer service, and we try to find the best products to fit the needs of the consumer," Espinoza said.

She said she and the sales associates were thrilled with the news that area readers voted for them as best department store.

"Well, I think it's awesome because we think we are the best," Espinoza said.

She said a combination of things make them the best department store.

"I think it's people, product and presentation that make a store, and we definitely have all of that," she said.

She said they also try to make sure each customer feels special, and is guided to the clothes that look good on them.

"It brings them back, because it makes them feel important. It makes them feel special, when you remember a customer's name, their children, what they wear. It makes them feel special and makes them want to come back to you," she said.

Dillard's

7800 N. Navarro St.

Victoria

361-576-5261

First Runner Up

JC Penney

8106 N. Navarro St

Victoria

361-573-5217

Second Runner Up

Kohl's

8905 N. Navarro St.

Victoria

361-578-0284

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