Small post offices get second-hand treatment
Nov. 7, 2012 at 5:07 a.m.
Editor, the Advocate:
For many months I had been hearing that small post offices in the area were either going to have their hours dramatically cut back or the facility would be closed altogether. I'd like to share the news about what has happened to Nursery's Post Office with you.
In late September, 216 patrons of the Nursery Post Office received surveys that looked like junk mail in their boxes. There was no indication on the outside of the envelope that this was important information for customers who rent boxes from the post office. As a result, many surveys ended up in the trash.
On Oct. 10 the Postal Service held a meeting in the community to share the survey results; 73 people had responded to the survey. First of all, the meeting was held at 5 p.m. when most people are just getting off work, so very few were able to attend. Then the gentleman conducting the meeting had obviously never been inside the Nursery Post Office to be able to address questions about this specific facility. He also could not or would not answer any questions related to the Nursery Post Office's future or that of the Thomaston office.
He told the attendees that he would share their concerns with the people responsible for deciding what would happen to our office. This so called meeting was evidently held so that the Postal Service could say they came to Nursery and held a meeting. It was not a true forum where customers could provide feedback that would actually make a difference in the final decision as just six days later there was a notice posted on the front window at the Nursery Post Office stating the new hours effective Nov. 17, 2012.
The new Nursery Post Office hours were reduced to only four hours Monday-Friday and one and half hours on Saturday. The Postal Service did not even allow leaving the current full time hours in effect through the busy holiday season.
So patrons of small post offices beware.
Diana G. Rhodes, Nursery