Commissioners court should keep Citizens as a county hospital
Editor, the Advocate:
Thank you for your informative editorial regarding the consultants' report for Citizens Medical Center. Not only is the center recognized nationally as one of the top hospitals in the country, it is also a place where customer service comes first. The admissions process is rapid and courteous. Various departments, which provide diagnostic tests such as X-rays and MRIs, do so with attention to the patient's comfort and privacy. Nursing staff on each floor are caring and attentive.
We believe that one of the key reasons for this excellent service is the fact that the facility is owned by the public and well-managed directly by employees of the county. Citizens of Victoria and the surrounding counties who utilize the center are treated as the owners, which indeed we are. For-profit institutions primarily serve their stakeholders. They are in the business of making money. The care their patients receive is often secondary to money-saving efforts such as short-staffing, which causes long waits. Unnecessary tests may be administered because the for-profit hospital must recoup its expenditures for equipment.
We urge the County Commissioners Court to retain public ownership of Citizens Medical Center and the current management model.
James and Mitzie Stewart, Victoria