Many things go into the making of a great restaurant, but nothing is as important as a great wait staff. Readers voted The PumpHouse wait staff the best around in the Advocate's Best of the Best.
Owner Dennis Patillo said he was thrilled to learn his staff was acknowledged by readers.
"I think there are three things that make a restaurant: location, food and service. I think we have an absolutely fabulous location, fantastic food and our servers are wonderful," he said.
Patillo designed the restaurant to be a place that would attract people from all walks of life who were looking for a relaxed fine-dining experience.
A good wait staff to make everyone feel welcome is a key part of making a dining experience memorable, he said.
"There's no substitute for doing things right," he said.
The PumpHouse Riverside Restaurant & Bar
1201 W. Stayton Ave.
Hours: 10 a.m.-3 p.m. Sunday; 11 a.m.-10 p.m. Tuesday, Wednesday; 11 a.m.-midnight Thursday-Saturday; closed Monday
4908 N. Navarro St.
Hours: 4-10 p.m. Monday-Thursday; 4-11 p.m. Friday; 11 a.m.-11 p.m. Saturday; 11 a.m.-10 p.m. Sunday
7609 N.E. Zac Lentz Parkway
Hours: 11 a.m.-10 p.m. Sunday-Thursday; 11 a.m.-11 p.m. Friday-Saturday
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