Public employees should always be courteous
Editor, the Advocate:
My intent in writing this is to encourage those who work with the public to watch their interactions with those they come into contact with.
I recently had business to take care of at the attorney general's office in Victoria. The staff was incredibly rude and talked down to and belittled me to the point I was so embarrassed I left the office shaking and in tears.
I realize with the line of work they are in that they deal with all sorts of clients, but that does not mean that all clients are the same.
We are all human beings, and no matter what our situations or what hardships we have dealt with, that does not give anyone the right to disrespect someone or treat someone the way I was treated. When you walk through those doors every day, you are in the capacity of a public servant and all biases, stereotypes and judgements should be left in the car in favor of caring, understanding, unbiased, common courtesy and above all else, professionalism. All of the negative aforementioned traits are what I experienced, and in my opinion, it should have been the positive.
Gretchen Chambers, Victoria