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911 phone system has temporary outage

Aug. 21, 2014 at 6:06 p.m.
Updated Aug. 21, 2014 at 11:11 p.m.


A temporary shortage in the 911 phone system caused several agencies within the Corpus Christi region to be unable to take calls, including Victoria.

Operators at Victoria Police Department received notice around 4:45 p.m. Thursday from AT&T that their system was down because of a regional outage. Calls were rerouted to the Victoria County Sheriff's Office, Police Lt. Caleb Breshears said.

Sheriff's Office Chief Deputy Roy Boyd said the lines at the sheriff's office did not go down.

Phone lines in Goliad and Lavaca counties were affected, officials said. Officials in Calhoun, Jackson, Refugio and Matagorda counties said they didn't notice if there was an outage Thursday.

Lines were restored about 5 p.m., and the cause hasn't been determined.

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