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Best department store: Dillard's

By Victoria Advocate
March 29, 2014 at 10:02 p.m.
Updated March 28, 2014 at 10:29 p.m.


Best department store: Dillard's

When a customer is combing through the aisles for the perfect outfit, Dillard's Store Manager Aimee Jaunal said her associates are ready to serve.

The department store, which was voted the Best of the Best in various categories, including best department store, devotes three weeks of training its employees on customer service, Jaunal said.

"We believe in working with the customer and showing them what we have," Jaunal said. "Just last week a lady who was coming in for a wedding complimented us on having someone immediately pull things out for her. The associate was basically a personal shopper for her."

Dillard's, located in the Victoria Mall, has 77 employees working the sales floor, the manager said.

"The main thing is to be friendly, smile and greet every customer," Jaunal said. "Just let them know they're important."

Dillard's

7800 N. Navarro St.

361-576-5261

Hours: 7 a.m.-10 p.m. Monday-Saturday; noon-6 p.m. Sunday

First Runner-Up

JCPenney

8106 N. Navarro St.

361-578-1511

Second Runner-Up

Buckle

7800 N. Navarro St.

361-574-7011

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