On Wednesday morning I was holding back tears as I spoke to one of our local computer techs in Victoria over the phone. It was 6:30 a.m. and was in a panic. Why? My computer was having problems. I try not to call them in a panic, or that early. (I am sure they get their share of funny phones calls from panicky people like myself) but I just can’t help it. The computer problem I was having at the time was the only thing that mattered in the world. So after a few computer reboots and no solution, I called them.
Sometimes I forget that I once was a phone tech, for a big computer company in Austin as a matter a fact. I was one of many hardware technicians for the Latin America department division for Dell Computer Corporation. I know right, hard to believe. I was the one people called when computer problems appened. And I got my share of funny phone calls too.
It was after I left that job to pursue my dream of becoming a journalist that I formatted my brain. Get it? Format? Never mind.
But that didn’t matter. The fact that I could not load the software program hat I need to finish working on layout was not working, and that needed to be fixed.
I am the first to admit I am not very patient when comes to things not going my way. Especially with things like this one. The tech was very patient and tried explaining to me what was going on, but with the stress of it all, the only thought on my mind was having to redo all the pages again, and that was just something I did not want to do.
Then he explained that he had to do a diagnostic of the system and would try to get to it as soon as he could.
“But it’s production day; doesn’t he know what that means?” I thought to myself.
But I very politely hung up the phone and and waited. I tried to keep busy, but all that I needed to do was on that layout program.
I began to type some reports, but Word popped up an error. I guess today is not my day to work on the newspaper, I thought.
In the hour that felt like an eternity (in production day time) I took a breather. Instances like these force me to reevaluate the speed of how fast I am steering through life. Sometimes I forget and I get so caught up with work, instead of appreciating life. I am always thinking of the next story, the next event and what the front page will look like.
Not that thinking ahead is wrong. As the editor of this newspaper, I think that’s the right thing to do, keeping up with the news and latest information. In the end, what I needed fixing was done, sort of. A big thank you to IT who is always there when I call for the smallest technical problems that to me are big, but to you, can be fixed with a simple click.
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