Texas Roadhouse outdoor concert noise level raises some objections
March 18, 2010 at 9 p.m.
Updated March 18, 2010 at 10:19 p.m.
The Texas Roadhouse's first Andy's Irish Bash left many Victoria residents feeling like the luck of the Irish had bypassed them.
Several residents complained about the loud music coming from the charity event, which featured performances by local artists Jarrod Birmingham, Dr. Moto, the Scott Taylor Band and Bitter Pill.
The event, which lasted from 5:30 p.m. to 11 p.m., attracted about 700 people.
Michelle Bickford, 43, of Victoria, said the loud noise levels bothered her.
"It was extremely loud," said the Hidden Meadows subdivision resident. "It felt like we were at a concert, and we were a mile away."
Victoria Police Department records showed at least six loud noise complaints called in against the restaurant's out-door concert.
Fanninn Feldmann, service manager of Texas Roadhouse, said the restaurant tried their best to adhere to the police officers' instructions.
"Everything (the police) told us to do, we complied with them. If they told us to turn (the music) down, then we did," said Feldmann. "We only got two noise complaints from people I spoke to on the phone."
Feldmann said the restaurant tried to inform residents of the event ahead of time. This included doing radio and television spots and going door-to-door in some cases.
"We made personal visits to all the houses behind Texas Roadhouse," Feldmann said.
She added that they also gave out gift bags, including free peanuts and a coupon for free appetizers to those residents who received personal visits.
In a further attempt at courteousness, Feldmann said the restaurant ended the event earlier than previously advertised, shutting the music down at 11 p.m. rather than 11:30 p.m.
"We chose to shut ourselves down rather than be told to shut down," Feldmann said.
Residents in close proximity to the venue had mixed reviews about the high decibel levels permeating from the event.
"It wasn't a reasonable noise level," said Bickford. "Not everyone was on spring break."
Meanwhile, Karen Webb, 50, who lives in the Primrose Addition neighborhood behind the restaurant, had a different view on the holiday event.
"I rather enjoyed it. I actually stayed in my backyard and listened to it," Webb said. "It was pleasant, but I wasn't directly behind it, so I don't know how those people felt."
Overall, Feldmann said the event was a success, enabling them to donate 10 percent of the event's proceeds to iTunes for Troops.
"It was confirmation to us that our community wanted something more than just to go to a bar," Feldmann said. "It's just something we wanted to do here to say thank you for being loyal customers."
Mary Hancock, 44, of Victoria, also said she enjoyed the event. She attended it.
"They should do something like this more often," she said.
Based on the success of Andy's Irish Bash, Feldmann said residents are already inquiring about the restaurant's next big event.
"They want us to do it for Cinco de Mayo and again for St. Patrick's Day," she said.
Victoria resident Rene Garcia had one suggestion for future Texas Roadhouse events.
"Roadhouse and perhaps Chili's should do this more, but maybe on a Friday since a lot of people are off on Saturday," Garcia said.
Bickford also suggested getting more community feedback on event cut off times for future events.
"We would ask them to stop the music at like 10:30 p.m. or a more reasonable time," she said.