Show featuring Disney stars canceled
July 11, 2012 at 2:11 a.m.
Updated July 12, 2012 at 2:12 a.m.
Amy Webb greeted the sun April 28 at the Victoria Mall vying for a ticket to see the Disney Channel's "Shake it Up" cast live in Victoria.
She was thrilled when she snagged the hot commodity ticket to see stars Bella Thorne and Zendaya Coleman. Tickets sold out in 30 minutes.
Then, promoter Frank Salazar announced he would be adding another show to meet the community demand.
However, the show's entire cancellation Wednesday left Webb and other fans disappointed and angered by the promoter's handling of the show. Some ticket holders have yet to receive refunds.
The on-again, off-again nature of the promotion frustrated Webb and other parents.
The mother from Fortran said her daughter was excited when the promoter announced this week that he had changed the lineup to "A.N.T. Farm" celebrities China McClain, Stefanie Scott, Carlon Jeffery and Allie Deberry.
"For some of us, this was a once-in-a-lifetime experience," Webb said.
Salazar said too many customers sought a refund when the new lineup was announced.
"The demand wasn't the same. The momentum was gone," Salazar said.
He added that this event was his last to promote.
For Webb, that response wasn't good enough. She didn't understand the swift change of events.
Webb bought six tickets from the Victoria-based promoter and would like her money back.
The original performance was scheduled June 30, as the "Shake it Up Show" with Rocky and CeCe. Later, the show was named "Hollywood Teen Stars" to include more celebrities.
"Unless he's going to produce a show, he needs to produce the money," said Webb, but she doesn't know if she'll ever be reimbursed.
Victoria Fine Arts Center staff said in a recording they will not give refunds because the performance was an independent operation.
Salazar said he plans to give the customers their money and has no intention to defraud anyone. The father of five said he was bombarded with phone calls and has refunded half of the tickets already. He said that he went to people's homes to drop off the money. The promoter did not give a deadline for when people would receive the money.
"I had the best intentions on bringing the best, but I failed you," Salazar said in his Facebook post.
The show generated excitement and later doubt when inexplicable shifts started to occur. At first it was the show name, and later the talents and dates changed as well. The Victoria show was canceled for Saturday, as well as a show in Laredo for Sunday. However, tickets were still available for the concert on Ticketmaster.com for the Laredo show after the announcement was made.
"I've made a lot of people mad," Salazar said.
Performer Lauryn McClain, China's sister, tweeted at 10 a.m. Wednesday: "Rehearsal for TX performances today! Only 3 days away! Laredo, TX & Victoria, TX on 7/14 & 7/15! Super excited. Gonna be a fun one :)"
Patti McTeague, senior vice president, kids communication Disney Channels Worldwide, said Disney Channel stars are not permitted to use or allow use of Disney Channel's name or trademarks in connection with their personal appearances.
"It's not for me to comment on his business," she said Wednesday of Salazar.
Salazar said he worked with an unidentified agent in San Antonio and paid $77,500. He also said he paid a deposit to the entertainers and is hoping to recoup the cost.
The promoter of 20 years said he took a substantial loss.
"It already killed me. I got hit," he said.
Webb said Salazar needs to make good on his word.
"If he's a good person, he needs to step up and show it."