Hackers access city of Victoria ambulance billing information

Nov. 30, 2012 at 5:30 a.m.
Updated Dec. 1, 2012 at 6:01 a.m.

Personal data from six communities, including Victoria, was given out during an ambulance billing data hack.

Advanced Data Processing, Inc., which does business as Intermedix, alerted Victoria Fire Chief Taner Drake that an Intermedix employee illegally accessed ambulance billing data and disclosed it to a theft ring suspected of filing fraudulent federal tax returns, according to a city of Victoria news release.

Intermedix provides technology-based services to the emergency medical services industry, including the Victoria Fire Department. Other affected agencies were the City of Azle, City of Bonham Fire Department, Harris County Emergency Corps, City of Seguin and Washington County EMS.

Intermedix learned of the hack Oct. 1.

Authorities identified the employee, who admitted to the crime and was immediately terminated, according to the release.

The company is working with federal and local law enforcement agencies, which are conducting criminal investigations. Intermedix also performed its own investigation, which revealed unauthorized access and, in some cases, disclosure of personal information which may include name, Social Security number and date of birth.

No medical information was accessed or disclosed.

Fort Lauderdale, Fla.-based Intermedix has a rigorous compliance program that includes new employee and annual training, background checks on new hires and privacy and security measures designed to meet the standards of the HIPAA and HITECH acts. As a result of this incident, the company is reinforcing to employees the importance of the security and confidentiality of sensitive personal data.

Intermedix mailed letters to those affected and posted a notice on its website with links to additional resources and information.

Those who believe they were affected are encouraged to review credit card and account statements and monitor their credit reports for unauthorized activity.

ID experts are available to offer additional help from 8 a.m. to 8 p.m. Monday through Friday by calling 1-877-264-9622. Information is also available online, at myidcare.com/intersecurity.



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