AT&T phone, Internet scam claims discounts, prizes

April 11, 2014 at 5:02 p.m.
Updated April 11, 2014 at 11:12 p.m.

Consumers who receive a phone message that AT&T is offering a discount on their monthly bill need to be wary. It could be a scam.

A Victoria woman who received a similar call said the message left on her phone instructed her to visit a website to claim a prize.

She did not follow through with the request.

The Better Business Bureau advises consumers that if they receive a call like this, it could be an attempt to steal personal information, said Tracy Bracy, the bureau's regional director for Corpus Christi/Victoria.

Also, be wary of third-party websites aimed at downloading malware onto a computer. These so-called surveys are aimed at getting consumers to give up their personal information in return for a non-existent prize.

Any consumer who receives a call such as this should call AT&T using the phone number on their monthly bill to see if this is an actual prize offer.

If it sounds too good to be true, it probably is, said Bracy.

"It's important to let other friends and family members on your cellphone plan know about this scam and to ignore phone numbers they do not recognize," she said.



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