Victoria airport service needs to change

March 16, 2014 at 4:01 p.m.
Updated March 15, 2014 at 10:16 p.m.

Editor, the Advocate:

In December, I, my daughter and 6-month-old granddaughter were stranded at George Bush Airport, having flown in from Albany, N.Y. The Pacific Wings flight from Houston to Victoria had a full cargo. Our choice was to bring the baby's car seat or stroller. We had the "pleasure" of being driven home by taxi.

On March 8, my youngest daughter and her father were flying into the Victoria airport, also from Albany. Their plane was delayed at Dulles because of mechanical problems. They missed their 11:45 a.m. flight from Houston to Victoria. I scrambled to get them on another Victoria flight but was told the one they were booked for was the last flight of the day. I had to drive into Houston, which was not what I wanted.

The Victoria Regional Airport is a disappointment. They only have two flights on a Saturday. Flights from Albany can run from eight hours to more than 24 hours. That is ridiculous. After my disappointment in December, I bought flight insurance this time. In December, it was Pacific Air's fault; this time it was United Air's, so getting the refund was more time consuming.

It's ironic that while Victoria continues to grow, the airport that supports it has not. There is a town like Victoria in Alabama called Dothan. They have a slightly higher population by about 3,000. However, their regional airport is supported by ExpressJet out of Atlanta and offers many daily flights in and out versus the Victoria Airport's painfully limited service.

I think adding ExpressJet, which operates out of George Bush, would be ideal. They could pick up the great lack of service that is currently present at Victoria with Pacific Air. I dread having to fly myself anywhere. Victoria residents are at the mercy of Pacific Air's very limited flights, not to mention when our loved ones come to visit.

I wish our local airport was more user-friendly because right now, it is not. As I have already stated, my last two experiences (in a row) have been failures, and that is not acceptable.

Ellen Woods, Victoria



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