AEP reminds customers to prepare for storm
Aug. 23, 2017 at 11:55 a.m.
Updated Aug. 23, 2017 at 11:55 a.m.
CORPUS CHRISTI, Texas, (August 23, 2008) – As Tropical Depression Harvey approaches the Texas Gulf Coast electric customers on life support systems are reminded to make arrangements now in case of a prolonged power outage.
AEP Texas delivers electric power on the coast from Port Isabel to Matagorda, Texas. These areas are the most susceptible to power outages caused by violent tropical weather.
“We understand the special needs of customers who are on life support systems or who need uninterrupted electric service for health reasons,” said Tom Coad, AEP Texas vice president of AEP Texas vice president of distribution region operations. “However, we have no control over what Mother Nature will decide to do during the course of a storm.”
Coad advises customers with special needs to make arrangements to evacuate well in advance of an approaching storm to avoid power interruption.
“Once a storm passes and our restoration efforts begin, we will make every effort to get the lights back on as soon as possible,” said Coad. “We will communicate through the media, our website and call center about our restoration progress.”
Residents can track progress on the restoration effort by visiting the outage area at www.aeptexas.com. There is a real-time map featuring the most current available information. Customers also can sign up for outage alerts to receive updates on outages.