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PART 2: 'Willful blindness': After Harvey, a Victoria family feels forgotten

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Homeless Victoria mother struggles to keep 7 kids off the street

In a Victoria motel parking lot, Zoey Bowman sits on the ground and pouts in front of her mother's minivan in September. The 5-year-old was told she could not bring a lightsaber toy into her family's rented room because an ill-tempered brother would use it to instigate a fight.

Although dozens of cars whiz past her every day, sometimes Devan Orsak believes the people around her pretend she doesn’t exist.

The 37-year-old mother of seven holds a cardboard sign, standing near a busy intersection in the wicked Texas heat. Pieces of curly red hair stick to sweat on her neck. She just needs a few dollars. Just enough to put a couple gallons of gas in her 2002 minivan so she can drive to apply for housing assistance. Just enough so she can pick up her children, ranging in age from 5 to 17, from three schools across Victoria, a city of 67,000 people nestled between ranches and farms along the Texas Gulf Coast.

It’s 1:07 p.m. In 2½ hours, she must pick up her children. She stares at the oncoming cars, hoping to catch the eye of someone who might spare a few dollars. Most drivers look straight ahead, avoiding eye contact. Some roll up their windows.

The mother knows many drivers are judging her. Sometimes, tears pool in her bright blue eyes when she thinks about it. Those tears start to flow down her cheeks when she thinks about her children and how they haven’t slept in the same place for more than five days in almost two months. “I can’t afford to stop,” she said, “because if I do, my kids won’t have a place to sleep.”

There is no single cause to blame. Her situation is instead the consequence of a complicated mix of evictions, rising housing costs and poverty. Then, Harvey struck. In the year that followed, Orsak and her seven children were eventually left without a place to sleep, cook meals and call home.

But for both the passing drivers and the residents beyond where the mother holds a sign, it can be easier to ignore Orsak – and the complex economic and social inequalities that she represents.

Homeless Victoria mother struggles to keep 7 kids off the street

A driver stopped at a red light ignores Devan Orsak, 37, who holds a sign that says “Need Gas.” Orsak said drivers often ignore, stop far away, roll up windows and, on one occasion, throw food at her. Even though she and her seven children are no longer homeless, Orsak says she must continue to panhandle to pay for food, gas and other basic needs for her family until she finds a steady job.

Before Hurricane Harvey, Victoria’s rich and poor lived in different realities. But besides wreaking havoc on homes and businesses, the storm further exposed vast disconnect between some of Victoria’s governmental leaders and their most vulnerable constituents.

During the past year, communities across the nation like Monroe County, Fla., and La Grange jumped to create housing for residents who couldn’t afford to rebuild after natural disasters. But in Victoria, there have since been few public discussions on a local government level about how to pave the way for the construction of new rental units or how to help residents like Orsak, who was struggling to find stability well before the hurricane.

Socioeconomic status in Victoria

Instead, immediately after Harvey, some officials questioned the extent of the hurricane’s damage. During a meeting two months after Harvey, for example, the mayor told other councilmembers that he’d heard a story about students living in cars. “I said, ‘You send that first student in a car to my house because I got a place to put them,’” said Mayor Paul Polasek. “No one has taken me up on that, so there’s a lot of information that gets embellished.” By spring, however, more than 1,900 children in Victoria qualified for programs to help homeless or displaced students under the McKinney-Vento Homeless Assistance Act – more than double the year prior.

Similarly, a couple weeks after that meeting, another City Council member stood up to clarify that it wasn’t the city’s job to provide housing. Her comments came only a few weeks after nonprofit leaders stood at the lectern in the council chambers, pleading with the City Council to address a lack of temporary housing they feared would leave people homeless.

The Victoria Advocate contacted all seven members of the City Council, but only three responded. All three agreed that the city wasn’t responsible for providing housing or spurring development, but should reduce barriers by limiting costs of building codes, permits and taxes.

The mayor said the city has undertaken efforts in the past to support groups that provide affordable housing and that current level of involvement is “satisfactory.” When it comes to tackling poverty, the private sector is better suited, he said.

Homeless Victoria mother struggles to keep 7 kids off the street

Zoey hands a religious necklace and bracelet through the passenger window of a car parked in front of Dollar Tree. Her mother and some of her six siblings make the necklaces outside the store after school and ask for donations.

Meanwhile, Councilman Jeff Bauknight said it’s not the city’s function to boost housing, but he understands that housing prices across Texas have started rising beyond what some residents can afford. Instead, Bauknight said, he’s focused on raising wages so families can afford homes – by boosting the number of high-paying jobs and increasing trade programs for youth.

Councilwoman Jan Scott echoed their sentiments, adding that the city shouldn’t take the lead in solving often “emotional” problems. “I don’t think the city or its officials, as individuals, have any more responsibility to address this problem than any other person you interview or that is reading this article,” she said. “We must all do what we can to aid those in poverty.”

But one expert who has studied race, power and class in Victoria said the council’s sentiment is a long-standing one. “It is willful blindness: ‘I don’t see it. It must not be there,’” said Anthony Quiroz, who grew up in Victoria and now works as a professor at Texas A&M University-Corpus Christi. “That is how people live.”

Homeless Victoria mother struggles to keep 7 kids off the street

A truck driver stops at a red light to hand Orsak $5 through his window. Orsak used the money to put gas in her minivan and buy a soda. She said the first days she begged for money were embarrassing.

This attitude, experts warn, has prevented the community from tackling systemic problems that have plagued the city in one form or another for decades – ranging from racial inequality to homelessness to a lack of high-wage jobs.

In the late 1970s, for example, a federal program was going to provide summer activities for children born into poverty, Quiroz said. The program would have paid for those kids, who were mostly Hispanic and black, to participate in summer activities. It didn’t cost a dime of local taxpayer money, but the City Council had to approve it.

Homeless Victoria mother struggles to keep 7 kids off the street

After being rained on and walking through puddles in her bare feet while raising money for a motel, food and gas, Orsak's toes are sandy and pruned. She takes a break from what she calls "flying a sign" to eat a piece of pizza a fellow homeless man shared with her. “If I don't find a house soon, you'll see me hot, crying and balled up,” she said. “I don't really do well out here.”

That didn’t happen.

“They thought it was sending the wrong message – that you could get something for nothing,” Quiroz said. “And these kids need to learn that they have to work hard to deserve anything.”

It’s been decades since then, Quiroz said, but the same mentality persists among some Victoria residents. And in Harvey’s aftermath, it could leave residents like Orsak and her seven children even worse off than before.

No matter whom Orsak asks, it seems as if the answer is always, “No.”

Wearing a faded black T-shirt and athletic shorts, she’s scrolling through Craigslist ads on a public computer in a hotel lobby, calling landlords to see whether they could accommodate her seven children. “I just can’t find a house,” she said, nervously tapping her pen on a hotel room notepad. “I keep getting turned down.”

Homeless Victoria mother struggles to keep 7 kids off the street

A woman behind the front counter of a local social service agency hands Orsak forms outlining programs to prevent homelessness. Orsak tried a variety of ways this summer to find her family a home.

After Hurricane Harvey forced hundreds of tenants out of Victoria apartments, finding an affordable rental home can be difficult even for people with decent credit, favorable rental histories and no children. But for Orsak, it seems virtually impossible. First, she has to find a home under her monthly budget of $950. If she finds one, she then must explain to landlords that she has seven kids. Then, she has to tell them about her past rental history and evictions. Last but not least, she prays to God that they’ll rent to her anyway.

But Orsak already knows how it feels when life kicks you down. She grew up 70 miles east of Victoria in the town of Bay City, where her parents divorced when she was young – an event she said was largely triggered by her mom’s mental health problems. Eventually, her mom moved to Kansas, and Orsak and her siblings followed. That didn’t end well: Orsak said she bounced between youth homes, foster families and then back to family in Texas. During that time, there was one thing in her life that remained constant – her battle with anxiety and depression.

Homeless Victoria mother struggles to keep 7 kids off the street

Standing at the front counter, Orsak flips through a hefty homeless prevention program packet. She applied for home assistance at least twice but because of evictions and her large family, she has trouble finding landlords who will rent to her.

“If you say anybody falls under the statistics, I think I fall under it, right?” Orsak asked, referring to studies that children in foster care are more likely to end up homeless, deal with mental health issues and abuse drugs or alcohol. “I just haven’t made it to prison yet.”

Until recently, though, Orsak got by. After her first husband died more than a decade ago, she was able to support her children by working odd jobs and relying on his Social Security sent for her children. Her life was often stressful – occasionally Child Protective Services got involved – but she was always able to get it resolved.

Then Hurricane Harvey struck, damaging her rental home. The landlord made repairs, but Orsak said that mold and mildew started to grow. She wanted to withhold rent, but in Texas, that’s generally not allowed. In early 2018, she was evicted. With financial assistance from a local nonprofit, the mother soon found another home to rent. But after the assistance ran out, she fell behind on rent. Over the summer, she was evicted again.

Homeless Victoria mother struggles to keep 7 kids off the street

Orsak and her seven children were evicted from their family home over the summer after an unpaid rent dispute. Upon moving in, she received rental assistance for the home but could not afford the monthly expense on her own. The family was forced out of their previous home due to inadequate Hurricane Harvey damage repairs by the landlord. Orsak said mold growing in the house was making her sick so she refused to pay rent.

Now, the money she gets from Social Security and generous strangers is almost entirely spent on nightly motel rooms, which cost up to $85 a night. Being homeless is expensive: Her family spends more on food, drinking water, gas, laundry and clothes, too. And since Orsak is often strapped to quickly find cash to pay for motel rooms, she hasn’t had the days off needed to apply for a job.

In a way, it seems like poverty, and the problems that come with it, are infectious. Once one string starts to come loose, the fabric of life unravels.

Although Texas frequently ranks among the nation’s cheapest states to live, Victoria’s low-wage renters sometimes found themselves competing with out-of-town oil field workers for housing years before Harvey struck. In recent years, almost half of all renters were considered “rent burdened,” which means they spend more than 30 percent of their income on rent, according to census estimates. Yet despite those trends, local government leaders made limited attempts to address those problems.

Homeless Victoria mother struggles to keep 7 kids off the street

Zoey looks at Halloween decorations through the window of Dollar Tree while her mother and sister attempt to collect enough donation money to rent a motel room for the night.

It wasn’t always that way. In the early 2000s, for example, the city’s long-term plan said there was a lack of affordable rental housing and identified a “(resistance) to change” as an obstacle to success. Back then, the city also routinely spent the vast majority – up to 75 percent – of a federal grant aimed at improving communities on housing programs. Although most of that money benefited homeowners rather than renters, it paid for programs ranging from rehabilitating aging houses to buying land to give to Habitat for Humanity to develop.

But that changed. About a decade ago, officials slashed the amount of federal grant money it earmarked for housing programs. Meanwhile, some officials also pushed back on efforts to build more affordable apartments – in 2012, a housing developer came to the City Council asking to build new units, but officials’ limited support essentially killed the project.

Officials also stopped funding other housing programs, including the program that fixed homes in need of repair. Since then, the amount of federal grant money earmarked for affordable housing never recovered to previous levels. In the past two years, the city allocated no more than 3.4 percent annually.

Cost burdened families

The city, however, said it has not shifted focus away from housing. Since 2000, the amount of federal money given to Victoria shrank from roughly $1 million to $550,000 annually. During that time, construction costs rose, making programs like rehabilitating aging homes inefficient, according to a city official. The feds also stopped the city from saving the money year over year, which prevented Victoria from collecting large sums of funding needed to help pay for big projects, such as an affordable subdivision.

Instead, the city targeted federal funding on community projects ranging from rebuilding a homeless shelter for men to renovating the Boys & Girls Club to upgrading parks and sidewalks in areas where families with lower incomes live. And when Harvey struck, the city sought multiple grants to help homeowners with lower incomes repair houses.

“We decided to focus our limited (federal) funds on projects and activities that would have broader impacts on the community,” said John Kaminski, the assistant city manager.

At least in all her struggles, Orsak has become resourceful. She knows how to make money stretch and turn a few dollars into a hotel stay, a meal for her seven children, a car insurance payment or phone bill.

Homeless Victoria mother struggles to keep 7 kids off the street

A motel manager counts $84.75 for a room with two queen beds and a pullout. He was hesitant to rent to Orsak because he said the motel, located on the outskirts of town, was almost at capacity. After paying for the room, Orsak had $13 left to feed herself and seven kids.

Earlier in the day, she got $27 while holding a sign. Then she took $8 of that cash to buy neon-colored crosses and rainbow-colored string at a craft store, which can be fashioned into necklaces that she gives to strangers when she asks for help.

She usually prides herself on her ability to crack witty jokes in bad situations, but it’s 5:16 p.m., and she doesn’t know where her family will sleep tonight. She parks her minivan at a Victoria strip mall, then herds the children toward the entrance of Dollar Tree. This is a common routine after school gets out. They sit cross-legged on the pavement, stringing together necklaces as shoppers walk in and out of the store.

Homeless Victoria mother struggles to keep 7 kids off the street

A woman hands a dollar bill and change to Orsak but does not accept her handmade trinkets. The stranger returned later with $100, enough for the family to rent a motel room for at least the night.

And so it begins, the delicate balance of juggling antsy children and scraping up cash for a motel. While holding the hand of her 5-year-old daughter, Zoey, she asks shoppers if they would spare a couple dollars. After three “nos” in a row, Orsak sighs, and Zoey starts tugging on her mother’s arm. “My hands are so full,” her mom said, talking about the crosses. But it seems like a metaphor for something more than just that.

Poverty, Orsak knows, can be passed down from parent to child. Almost all of her children are struggling in school. Her 8-year-old son sometimes threatens to hurt himself. If only, Orsak wonders, she could provide her children a stable home. If only, at the very minimum, there was an emergency shelter that accommodates both parents and their children – something that doesn’t exist in Victoria, a county where almost half of single mothers who have children under 18 live below the poverty line.

She tries not to dwell on that. But then, a woman who left the strip mall earlier drives back into the parking lot. She calls Orsak over to her window, and says that anyone, even her own daughter, could find themselves in that sad situation. She hands Orsak five $20 bills.

Homeless Victoria mother struggles to keep 7 kids off the street

Shelby May, 10, asks Dollar Tree shoppers for donations in exchange for handmade religious trinkets in August.

Orsak starts crying, wiping the tears from her cheeks. “Hey, let’s go get a room,” she tells her children.

“Please don’t get a terrible one,” her 10-year old daughter pleads. Her 11-year-old, however, is more pragmatic: “Get a terrible one because it’s really cheap.”

“I ain’t gonna be selfish,” Orsak said. “God gave me what I need.”

More than one year after Harvey, there’s no way of knowing how many residents, like Orsak, found themselves in worse situations – both physically and financially – than before the storm.

In Harvey’s immediate aftermath, local officials didn’t jump to tally damage to homes and businesses – even though Victoria’s emergency plan said the city should create and train damage assessment teams. Instead, the city just did “windshield surveys” – basically, city staff drove around town to view the damage. Meanwhile, residents who were displaced by Harvey’s winds and rains found themselves without a long-term shelter – even though the same plan said local officials were also responsible for providing one.

Families in Poverty

It wasn’t until seven months after Harvey that a survey by the Victoria Advocate would find that about one-third of the city’s apartments were damaged, including 400 that were so bad that tenants were forced to move out. Later that year, Victoria’s school district reported that half of its teachers were temporarily displaced.

But during the past year, the topic of rental housing problems that Harvey caused gradually disappeared from local government meeting agendas. In the mayor’s state of the city address in July, he didn’t once mention housing issues after Harvey. It’s a phenomenon that experts say in part exemplifies how elected officials often have vastly different experiences than the people they represent.

“I can’t tell you the number of times I go to these recovery meetings and people will say, ‘Well if you drive through Houston, it looks fine,’” said Shannon Van Zandt, a professor of urban planning at Texas A&M University. “You’re not seeing so much of the human suffering that is happening.”

Homeless Victoria mother struggles to keep 7 kids off the street

In a motel room, Zoey sticks glue stuck to her fingers in her sister Shelby’s face and asks her to smell it. Three of their five brothers watch Yu-Gi-Oh! while mother, Orsak, texts on her phone. The family of eight moved motels often because of their dire financial situation.

In the aftermath of disasters, research shows that it takes more than just traditional market forces to help some people rebuild, especially families who were barely juggling the costs of rent, utility bills, food, gas, medicine and child care in the first place, Van Zandt explained. Without outside support, whether from federal aid or nonprofits, housing for those families probably won’t be rebuilt because construction costs are more than their wages can afford.

But without stable housing, communities can’t expect people, like Orsak, to be productive members of society. “If people think about themselves, and if they had to sleep on the street or in their car, and they didn’t know where they were going to brush their teeth or even use the bathroom, the level of stress would be so great that they wouldn’t be able to function,” she said.

There’s a financial cost that comes with that, too. It’s an argument commonly found in efforts to combat homelessness: Preventative efforts, like providing safe housing, are often cheaper than law enforcement, legal and medical costs when things go wrong, Van Zandt said. In Victoria, for example, the county’s hospital spent $6.9 million providing charity care to people who couldn’t afford their bills in fiscal year 2017 – a 33 percent jump from the year before.

Homeless Victoria mother struggles to keep 7 kids off the street

Walter the rabbit hides under a motel air-conditioning unit. The family had to sneak the pet into their motel room at night.

“In many cases, you can save the community a lot of money if you address the needs at the root and not the consequences later,” Van Zandt said.

Across the nation, communities have taken all sorts of approaches to solving those complicated problems. In Charlotte, N.C., community leaders created a task force that examined how to help children born to families with lower incomes move up the economic ladder. Meanwhile, in Bend, Ore., the city created a special committee to tackle housing problems and exempted some affordable rental projects from city taxes. And in the aftermath of hurricanes last year, communities such as La Grange and Monroe County, Fla., created land trusts to provide new homes for people who lost them.

But sometimes, it takes more than just providing housing, local advocates contend. It requires commitment from the community and leaders to boost access to supportive services such as financial education and mental health care – the resources that help families stay in their homes.

Families like the Orsaks.

Homeless Victoria mother struggles to keep 7 kids off the street

Orsak and Shelby lock eyes in the doorway of their mobile home. The family moved into the two-bedroom trailer in October. Orsak disconnected her cellphone and used the vast majority of her children's Social Security check to afford the rental plus utilities. The only furniture in their home are air mattresses donated by the school district.

It took weeks of scouring Craigslist, then canceling her cell phone service, spending all but $200 of her monthly income and luck, but Orsak finally found a rental home for $650 per month after almost three months of homelessness.

Homeless Victoria mother struggles to keep 7 kids off the street

In the living room of their mobile home, Orsak rips a Lysol bottle from her 8-year-old son Benjamin Bowman's hands. Benjamin was using it to antagonize his older sister by spraying the disinfectant in her face.

Tucked away in a quiet Victoria neighborhood, her family’s new home is a 1970 single-wide trailer that was recently valued at a meager $6,400 by the tax appraiser. Faded white and teal paint cover the trailer, which looks like a shell of a house because it’s missing proper flooring, has exposed nails sticking out of boards and water stains across the ceiling. It is missing furniture, beds and most household belongings, too.

“It’s not a real gold ring,” she said. “If it was, it wouldn’t be in your hand.”

There is a large, grassy backyard though, where Orsak’s children play with makeshift swords and sticks as she watches them from the porch. She explains that squeezing seven children into just two bedrooms and one bathroom is difficult, no doubt. But it’s much better than cramming her family of eight into two beds at a motel. Or worse – sleeping in the van.

Homeless Victoria mother struggles to keep 7 kids off the street

A broken electric scooter rests on a sidewalk leading to the family's newly rented mobile home. After dropping the scooter, Zoey hangs from the front porch railing. Her mother's minivan is parked under a carport behind her.

Even with all its flaws, the weathered trailer house represents security. Studies, common sense and personal experience tell Orsak that her children are more likely to struggle both emotionally and in school if they don’t have a stable home. It’s the dangerous intersection of motherhood and poverty – what happens now has implications for her children’s future. This reality is worrisome: These days, neighborhoods where children grow up, in addition to their family’s race, income and education can influence their health and success later in life.

At least in all this, Orsak said, her children will learn one thing: how to scramble back on their feet when life kicks them down. The mother watches from the porch as they play near the street, squeals and laughter echoing across the property. Her 5-year-old pedals a pink and purple bike with a flat tire toward the street, and her older sister, Shelby, follows on a scooter. When the two girls travel out of sight, their mother yells to them to come back to the porch.

Homeless Victoria mother struggles to keep 7 kids off the street

Zoey spins around a mailbox in front of the family’s mobile home. Although they are living in substandard housing, her mother said she’s happy the kids now have a yard in which to play.

“I hate living here,” 10-year-old Shelby argues as she stomps up the porch steps. “You won’t even let me have fun.”

“Your mama’s going to ruin your life,” her mother jokingly responds.

“Nothing’s cool here,” the little girl whines, until her older brother, Aarin, cuts her off.

“It’s good,” the 11-year-old boy said. “It’s better than being on the street.”

About the series

After Hurricane Harvey, obstacles to rebuilding are often hidden from those who aren't facing them: “The mentality is ‘I’m OK, so everybody else must be OK,’” said Kim Pickens, a case manager helping people recover. Hidden in Plain Sight will explore inequality – and how Harvey exposed the gap between the people who could afford to rebuild and everyone else. This project was produced with the support of USC Center for Health Journalism’s National Fellowship and Report for America, which deploys emerging journalists in local newsrooms like the Victoria Advocate. This project is available in Spanish through a partnership with Revista de Victoria.

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Marina reports on local government for the Victoria Advocate. She may be reached at or 361-580-6511.

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Marina writes about housing, Hurricane Harvey recovery and local politics for the Victoria Advocate. You can reach Marina by emailing or follow her on Twitter, @MarinaStarleaf.

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Marina Starleaf Riker

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